SMS Terms of Service – Impression Design
These SMS Terms of Service (“SMS Terms”) govern the optional order-status text messaging program operated by Scarlight Hill LLC dba Impression Design Group (“Impression Design,” “we,” “us”), 75153 Merle Dr Suite B, Palm Desert, CA 92211. Our text messaging number is (760) 766-2842.
- Program description. If you opt in, we send transactional order-status text messages only — for example, notice that your custom apparel or school uniform order is ready for pickup, and pickup reminders. We do not send marketing or promotional texts through this program.
- How you opt in. Enrollment is optional. You can sign up in person when you place an order (a staff member will ask if you would like text updates), or online at https://hub.impressiondesign.com/text-updates. Either way, you are enrolled only if you actively agree and provide your mobile number; the text-message option is off by default and is turned on only at your request. Agreeing to texts is NOT required to place an order or to receive any product or service.
- Message frequency. Message frequency varies and depends on the status of your order (typically a small number of messages per order).
- Cost. Message and data rates may apply, depending on your mobile carrier and plan.
- Opt out. Reply STOP to any message to cancel at any time. After you send STOP, we send one confirmation message and will not send further texts unless you re-enroll (reply START, or ask us in store).
- Help. Reply HELP to any message, or call/text (760) 766-2842.
- Carriers. Mobile carriers are not liable for delayed or undelivered messages.
- Privacy and no third-party sharing. We will not sell, rent, or share your mobile phone number or your SMS opt-in/consent with any third party or affiliate for their marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except with the service providers we use solely to deliver these messages on our behalf. See our Privacy Policy at https://www.impressiondesign.com/privacy-policy/ for full details.